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Health Services Research

Health Services and Systems Research (HSSR) Singapore Health Services ResearchHealth services research is the study of how people access and use the health care system. It examines how medical technology, financing systems, organizational structures and processes, social factors, and personal behaviors affect access to health care, the quality and cost of health care, and quantity and quality of life. Studies in health services research examine outcomes at the individual, family, organizational, institutional, community, and population level. 


The primary goal of health services research is to identify the most effective ways to organize, manage, finance, and deliver high quality care; reduce medical errors; and improve patient safety. Health services research aims to improve the delivery and access to medical care, in contrast to biomedical research which focuses on the natural history of medical conditions and the development and evaluation of clinical tests and treatments.