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Ivy's work primarily examines healthcare experiences, quality of life, and decision-making among patients with serious and terminal illnesses such as cancer, dementia, and heart failure. She supports several multi-site studies conducted across public hospitals in Singapore, collaborating on study design, stakeholder coordination, as well as mixed-methods data collection and analysis. Ivy's work has also contributed to peer-reviewed publications and research outputs aimed at improving patient care and informing healthcare practice.